Automated Reminders

We worry about expiry dates so you don't have to

SafePlay monitors every expiry date across your equipment, staff qualifications, and documents — and sends you warnings well in advance. Multi-stage alerts at 90, 60, 30, 14, and 7 days mean you've always got time to act. No more waking up at 3am wondering if the public liability expired last week.

Automated Reminders - SafePlay screenshot

The problem with doing this manually

Discovering a certificate expired last month and not knowing

Manually tracking dozens of different expiry dates

The constant background anxiety of 'what have I forgotten?'

Key capabilities

Multi-Stage Alerts

Warnings at 90, 60, 30, 14, and 7 days before expiry. Each stage gets progressively more urgent, so the first nudge is gentle and the last one is impossible to ignore.

Email Notifications

Clear, actionable email alerts delivered to the right people. Not vague "something is expiring" messages — specific emails telling you exactly what's due, when, and what to do about it.

Dashboard Indicators

Traffic-light indicators on the dashboard for at-a-glance status. Green means you're good for more than 90 days. Amber means something's approaching. Red means act now.

Custom Thresholds

Set custom reminder timelines for different document types. Insurance renewals might need 90 days' notice. A first aid cert might only need 30. You decide what works for each item.

Escalation Rules

Escalate to senior management if items aren't actioned. If the duty manager hasn't dealt with an expiring cert within 14 days, the owner gets copied in. No more things falling between the cracks.

Digest Reports

Weekly summary of upcoming expiries and required actions. Every Monday morning, you get one email listing everything that's due across all your venues in the next 90 days. One email, full picture.

How it works

There's nothing to configure. Reminders kick in automatically as soon as you add an expiry date to anything.

1

Expiry dates get tracked automatically

Every time you add equipment, a staff qualification, or a document with an expiry date, SafePlay starts watching it. You don't need to set up reminders separately — it's baked into the system.

2

Alerts arrive at the right time

As an expiry date approaches, you'll get stepped email alerts. The first one at 90 days is a heads-up. By 7 days, it's marked urgent. The dashboard changes colour too, so you can't miss it.

3

Escalation catches anything missed

If an alert isn't actioned, it escalates. The manager gets notified, then the owner. Nobody can claim they didn't know — the system keeps pushing until someone deals with it.

Real-world example

Rachel runs two connected play venues

Rachel manages two venues and was constantly worried she'd miss something. SafePlay sends her a weekly digest showing everything that's expiring in the next 90 days across both sites. She hasn't had an unexpected expiry since she started using it.

Common questions about Automated Reminders

Everything with an expiry date. PIPA and ADIPS inspection certificates, DBS checks, first aid certs, safeguarding training, insurance policies, fire risk assessments, food hygiene ratings, PAT testing records — if you've entered an expiry date, SafePlay is watching it.
Yes. The default stages are 90, 60, 30, 14, and 7 days, which works well for most things. But if your insurance broker needs 120 days' notice for a renewal, you can set that. Each document type can have its own timeline.
That's up to you. You can assign alerts to specific people based on their role. Staff qualification reminders might go to the HR person or duty manager. Equipment alerts might go to the operations manager. You can set it up however your team works.
The weekly digest covers all your venues in one email. You'll see a clear breakdown by site, so you know which venue needs attention. The dashboard lets you switch between venues too, or view them all at once.
We've thought about that. The early alerts (90 and 60 days) are low-key — just a line in your weekly digest. The individual emails only start at 30 days. And once you mark something as actioned (e.g. "renewal booked"), the reminders stop. You only hear about things that still need your attention.

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